Q1：Can you handle small-lot production or prototyping?
Yes, we support prototyping from a single piece.
Please feel free to rely on us for evaluation parts before mass production or prototype machining during the development stage.
Q2：Can you handle materials other than aluminum and titanium?
Yes. While we specialize in aluminum and titanium, we can also handle other metal materials.
Please feel free to contact us for more details.
Q3：What file format should drawings be sent in?
We accept 2D drawings (PDF, DWG) and 3D data (STEP, etc.).
If you are unsure about the format, please feel free to contact us.
Q4：Can you tell us about your quality management system?
Our processes are based on Japanese quality standards, including post-machining inspections, pre-shipment checks, and careful packaging management.
We ensure consistent and reliable quality at all times.
Q5：What is the typical lead time?
Lead time varies depending on the specifications and quantity.
We will provide an estimated delivery time when we issue a quote and always prioritize meeting deadlines.
Q6：How long does it take to receive a quote?
Typically, we provide a quote within 2–3 business days after receiving your drawings.
We strive to respond quickly and clearly.
Q7：Which currencies do you accept for payment?
We accept payments in US Dollars (USD) and Japanese Yen (JPY).
Please contact us for details on payment terms.
Q8：Do you offer shipping to overseas locations?
Yes, we have experience exporting to Japan, Europe, and the Americas.
Please feel free to consult us regarding shipping methods.
Q9：Can you provide support in both Japanese and English?
Yes, we can provide support in Japanese, English, and Vietnamese.
You can consult with us with confidence, even for overseas orders.
Q10：Can you handle surface treatments or additional processing?
Yes, depending on the requirements, we can coordinate with our partner network to provide surface treatments and additional processing.
Please contact us if you would like us to handle everything in a single workflow.